This Privacy Notice does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the EOS Web Properties, unless such information is shared with us for the purposes we describe below.  Once you leave our EOS Web Properties, you will be subject to third party terms and conditions and privacy policies.  

You should read this Privacy Notice and the EOS Worldwide General Terms of Use (“General Terms”) carefully before accessing or using any EOS Web Property or sharing any personal information with us. Capitalized terms used herein and not otherwise defined shall have the meaning set forth in the General Terms.

This Privacy Notice may change from time to time. and we will notify you of such changes by displaying or linking an updated version of this Privacy Notice on our EOS Web Properties and procuring your consent, when needed.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect personal information, which is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you, when you engage with EOS Worldwide or our EOS Web Properties. Specifically, we collect personal information both directly from you and automatically as you navigate and use our EOS Web Properties, each as described below. 

Specifically, depending on your relationship with us, we collect and process the following categories of Personal Information:

• Information by which you may be personally identified, such as name, postal address, email address, telephone number, visual information (e.g., photograph, if provided), or other identifiers by which you may be contacted online or offline (“personal identifiers”);
• Information that is demographic in nature, such as date of birth, gender and marital status (“demographic information”);
• Information should you provide it that is considered sensitive information, such as Social Security or other state identification number (only under limited circumstances); geolocation; racial or ethnic origin, religious or philosophical beliefs (“sensitive personal identifiers“);
• Information that is about your professional history or experiences, such as your resume, cover letter, educational history, employment history, professional affiliations, role or title, company information and specialized certifications (“professional or employment-related information”);
• Information should you provide it, that we may use to process payments, such as credit card and debit card information (“payment information”); 
• Information that is used to access your account on any of our EOS Web Properties (“account information”); and
• Information about your internet or other electronic network activity, such as IP address, location information based on the IP address, Internet connection, date and time of the server request, device and browser data, time zone, specific browser or app function, access status, amount of data transferred, log data, operating system used, and its interface (e.g., Android or IOS), language, version of the operating system, device identifiers, and other usage details (“internet or other electronic network activity information”). 

For Personal Information that is not automatically collected, you may decide not to provide this information to us. However, if you do not provide it to us , it may affect our ability to provide you with products, services, information or assistance you have requested. For Personal Information which is automatically collected, you may also exercise certain privacy rights as described in this Policy, but that exercise may also effect our ability to provide you with services or functionality on the EOS Web Properties.

(A) Information Collected Directly From You

For all visitors, the Personal Information we collect through our EOS Web Properties will include, as appropriate:

• information that you provide by filling in forms on our websites and other EOS Web Properties. This includes information provided at the time of registering to use our EOS Web Properties, subscribing to our services, posting material, or requesting further services. We may also ask you for information when you enter a promotion sponsored by us, and when you report a problem or request support from us. 
• records and copies of your correspondence (including email addresses), if and when you contact us.
• your responses to surveys or other assessments that we might ask you to complete for research type purposes.
• details of transactions you carry out through our EOS Web Properties and of the fulfillment of your orders. You may be required to provide payment information before placing an order through our EOS Web Properties or when signing up for event or a class.
• your search queries on our EOS Web Properties.

You also have the ability to provide information to be published or displayed (hereinafter, “posted”) on public areas or semi-public areas accessible to certain members of our EOS Worldwide communities, or transmitted to other users of our EOS Web Properties or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users with whom you may choose to share your User Contributions.

Outside of the above general collection activities, we collect personal information directly from you when you: 

• Apply for employment. If you apply for employment with EOS Worldwide, we will collect your personal identifiers, demographic information, certain sensitive personal identifiers, and your professional or employment-related information. For more information on how we handle California applicants’ personal information, please see our EOS Worldwide California Applicant Privacy Notice.
• Attend one of our events. If you register to attend one our EOSW Events (such as an EOS Conference™, a QCE™ (Quarterly Collaborative Exchange™), a QIE™ (Quarterly Integrator Exchange™), a Rocket Fuel™ Masterclass, or a Great Boss™ Workshop), we collect your personal identifiers, certain demographic information, certain sensitive personal identifiers, and certain professional or employment-related information, and if you provide it, your payment information. We may collect this information directly or you may be directed to our third-party providers that help us manage registrations. 
• Become an EOS Implementer®. If you wish to become an EOS Implementer, you will need to complete an application. We collect from you your personal identifiers, certain demographic information, sensitive personal identifiers, your professional or employment-related information and have you answer a series of questions related to your desire to become an EOS Implementer. 
• Find an EOS Implementer. If you wish to use the find an EOS Implementer feature on our EOS Web Properties, you will fill out an online form. We will collect from you your personal identifiers and your professional or employment-related information. We may record these calls, however if we do you will be informed before the recording begins.
• Create a company account. If you create a company or business account with us (including through our EOS One™ Software, Base Camp, or within Rocket Fuel University®), we will collect your personal identifiers and your professional or employment-related information. 
• Create an individual account. If you create an individual account with us (including through our EOS One™ Software or within Rocket Fuel University®), we will collect your personal identifiers and certain professional or employment-related information. We may supplement the information that we receive from you with other aggregated information that we get from third-party sources to enrich your profile so that we can tailor our marketing communications in accordance with your interests.
• Participate in the Rocket Fuel™ V/I Connector Program. If you participate in the Rocket Fuel™ V/I Connector Program, we will collect your personal identifiers and certain professional or employment-related information. We may supplement the information that we receive from you with information that we get from third-party assessment tools such as The Kolbe A Index and The Working Genius Assessment to enrich your profile so that we can compile your data and assessment results, add you to our pool, and share your information with participating Visionaries/companies when we identify you as a potential top match.
• Contact us. When you send us a question or inquiry, use the chat function if available on any of our EOS Web Properties, or ask for other support, you will need to provide us with personal identifiers and possibly your account information under certain circumstances. 
• Host an event. EOS Implementers are permitted to host certain EOS events from time to time. If you host an EOS event, we may collect your personal identifiers and if applicable, payment information.
• Interact with our Community Message Boards. If you interact and post on our community message boards (e.g., EOS Pulse), we will collect your personal identifiers as well as any information that you provide when interacting with these message boards by commenting, sharing and rating. 
• Order From the EOS Online Store. If you choose to purchase any products or materials from our EOS Online Store, we may collect your personal identifiers. We may collect this information directly or you may be directed to our third-party providers that help us manage our online sales. We collect all the purchase information, besides the payment information, from our third-party event providers. 
• Subscribe to our EOS Blogs. If you subscribe to our blogs for updates, news, and special offers, we will collect your personal identifiers. Our emails include a tracking pixel that tracks whether you open the email and whether you click banners in the email and your subsequent clicks and usage of our website. 
• Interact with us on social media. When you interact with our fan page on social networking websites, such as Meta (including its platforms, such known as Facebook and Instagram), X (formally known as Twitter), and LinkedIn (each a “Page” and collectively “Pages”), we may collect basic engagement metrics and use it to tailor content and marketing and to improve user experience as set forth in this section. Please understand that we do not control the use or storage of the information that you have posted to any third-party social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. 
• Pages. When interacting with our Pages, we may collect from you, your personal identifiers as well as any information that you provide when interacting with our Pages (e.g., commenting, sharing and rating). We use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function. 

Because our Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit.

• Community Management. With the help of a third party, we may collect, from you, your contact, including “likes”, shares, messages and other interactions with the content.
• Surveys. When you participate in a survey on our Facebook Page, we collect, from you, your personal identifiers, your internet or other electronic network activity information, and metadata (usage patterns). 

We also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, as described below in HOW WE USE YOUR INFORMATION, and for the other limited circumstances as described below in HOW WE SHARE YOUR PERSONAL INFORMATION.  

(B) Information Collected Automatically

As you navigate through and interact with our EOS Web Properties, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• details of your visits to our EOS Web Properties, including traffic data, location data, logs, and other communication data and the resources that you access and use with our EOS Web Properties.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our EOS Web Properties. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our EOS Web Properties. 
• Web Beacons. Pages of our EOS Web Properties may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit EOS Worldwide, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Our use of Cookies and other Tracking Technologies when you Interact with the EOS Web Properties. 

We use necessary (essential), functional, measurement (analytics), and marketing (advertising and targeting), cookies to collect your usage, device, and location information when you interact with the EOS Web Properties. 

You can manage your cookie preference by visiting Do Not Sell or Share My Personal Information. One particular third-party cookie to note that we use on our EOS Web Properties: Google Analytics (please see below for more information regarding how we use Google Analytics). In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent. Please note, if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt out of each browser or device that you use.

As noted above, we use Google Analytics to collect information on your use of our EOS Web Properties to improve our websites and mobile applications. In order to collect this information, Google Analytics may set cookies on your browser or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our EOS Web Properties or to other applications which partner with Google is restricted by the Google Analytics Terms of Use and Privacy Notice. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on and/or follow the instructions in the YOUR INFORMATION CHOICES section below.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• To present our EOS Web Properties and their contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill the purpose described when you provide your Personal Information.
• To provide you with notices about your account or subscription, including expiration and renewal notices.
• To evaluate your eligibility for employment with us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To protect EOS Worldwide, our site visitors, our implementers, our customers, and other third party’s rights.
• To notify you about changes to our EOS Web Properties or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our EOS Web Properties.
• To fulfill our legal obligations.
• To evaluate and execute on business transactions such as a merger, acquisition, or similar circumstance
• where all or some of our assets will be sold.
• In any other way we may describe in this Privacy Notice or when you provide the information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

HOW WE SHARE YOUR PERSONAL INFORMATION 

General Sharing 

We may need to make personal information identified in this Privacy Notice available within EOS Worldwide, with service providers, EOS Implementers, or with other third parties as set forth below.  We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

Within EOS Worldwide. We may share your personal information with our affiliates, employees, agents, and representatives for legitimate business purposes, general business management, and as permitted by law. We may also share your personal information with our affiliates, employees, agents, and representatives for marketing purposes. If you are a California resident and wish to opt out, please follow the instructions in the YOUR INFORMATION CHOICES section. 

With EOS Implementers.  We may share your personal information with our EOS Implementers and their affiliates, employees, agents and representatives for our legitimate business purposes as permitted by law, including, if you use the “Find an Implementer” feature on our EOS Web Properties. We may also share your personal information with our EOS Implementers and their affiliates, employees, agents, and representatives for marketing purposes. 

With Contractors or Service Providers.  We may share your personal information with our or our EOS Implementers’ service providers that assist us in providing EOS products or services or otherwise support our businesses. These service providers include payment processors, cloud service providers, online form providers, ticketing providers, communications vendors, website providers, marketing providers, shipping providers, payment processors, and online scheduling providers.

With other jurisdictions. We may disclose personal information outside of the jurisdiction from which it was collected. In the conduct of our business, we transfer to, hold or access personal information from various countries including the United States, Canada, Australia, and the EU.

YOUR INFORMATION CHOICES

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Correct or View Your Information. You may access your account within our applicable EOS Web Properties to correct or view certain personal information you have provided to us and which is associated with your account. 
• Opt Out of Advertising Cookies. To set your cookie preferences or opt out of the sale or sharing of your information via cookies, please visit Do Not Sell or Share My Personal Information. All session cookies are temporary and expire after you close your web browser. Persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our website may not function properly. If you choose to opt out, we will place an “opt-out cookie” on your device. The “opt-out cookie” is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences. By clicking on the “Opt-Out” links below, you will be directed to the respective third-party website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine.

For more information about reject and delete advertising cookies, please see: 

• Association of National Advertisers opt-out registration: https://dmachoice.thedma.org/ 
• Network Advertising Initiative (NAI) Opt-Out: https://www.networkadvertising.org/managing/opt_out.asp 
• Digital Advertising Alliance (DAA) Opt-Out: https://optout.aboutads.info 
• European Union (EU) /European Economic Area (EEA) Opt-Out: http://www.youronlinechoices.eu
• In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent.
• Opt Out of Google Analytics. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser. 
• Opt Out of Other Cookies. You can manage your cookie preferences, including opting out, at any time, by clicking YOUR PRIVACY CHOICES
  
• Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email. You may also click the “unsubscribe” link provided in our emails at any time. 
• Opt Out of Marketing Communications. You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you notifications necessary to your account, purchases, our services or the EOS Web Properties, or any assistance you request. 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) on the NAI’s website.

DO NOT TRACK

As Do Not Track (DNT) and Global Privacy Controls (GPC) are not widely recognized, we do not respond to DNT or GPC signals. These signals are triggered by a preference you can set in your web browser to inform Website and mobile applications that you do not want to be tracked.

Text Messaging and Auto-Dial Communications. We may contact you by telephone or text message (including through the use of artificial voices, prerecorded voice messages and/or autodialed calls and text messages) to the telephone number you provide or to any number provided to us on your behalf, for various purposes including verifying your identity, providing you with important notices regarding your account or use of our services, fulfilling your requests or letting you know about promotions or other services we think we may be of interest to you. Your consent to receive automated calls and texts is completely voluntary, and you may opt out any time. You acknowledge that if you do not opt out, we may contact you even if your number is listed on a do-not-call list or if you cancel your account or terminate your relationship with us. You do not have to agree to receive promotional calls or texts as a condition of purchasing any goods or services.

For any text messages sent to you in connection with the EOS Web Properties: (a) message frequency may vary, (b) message and data rates may apply, and we are not responsible for these charges, (c) you may reply HELP when available or contact us for information, (d) you can reply STOP when available or contact us to opt out at any time (though if you do, you agree to receive a single message confirming your opt-out) and (e) neither EOS Worldwide nor mobile carriers involved in the text messaging are liable for delayed or undelivered messages.

To opt out of text messaging or automated voice calls (other than as permitted through the service), you must provide us with written notice revoking your consent by contacting us as described below or in Section 12(f) of our General Terms of Use and including your full name and the specific phone number(s) you wish to opt out of such calls. You may continue to receive service-related text messages from other phone numbers managed by EOS Worldwide, and you may opt out of those in a similar fashion.

Without your consent, with the exception of originator opt-in data and consent information that may be shared in accordance with this Privacy Notice, no mobile information will be shared with or sold to third parties or affiliates or otherwise used for marketing or promotional purposes.

YOUR PRIVACY RIGHTS 

Various state and international privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about consumer privacy rights in these states and how to exercise them, please see below.

To the extent a general privacy law applies to our processing of your personal information, you are generally entitled to the following rights:

• Right to Access/Know. You may have the right to request what personal information we have collected, used, disclosed, and sold about you. Note that this right is not absolute. We may deny your right of access where such access might compromise the privacy rights of another person, or where providing access proves impossible or would involve disproportionate effort. You may only make a request for access twice within a 12-month period. To exercise your right to access your personal information, you may submit a request by following the instructions below. 
• Right to Deletion. You may have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking to be deleted, we would not be able to delete the information until we are legally permitted to delete it. To exercise your right to delete your personal information, you may submit a request by following the instructions below. 
• Right to Opt Out of Sale/Sharing. You may have the right to opt out of the sale or sharing of your personal information to third parties for marketing purposes. We do not have actual knowledge that we sell or share personal information of minors under the age of sixteen (16) years. To exercise your right to opt out of the sale or sharing of your personal information, you may submit a request by following the instructions below. 
• Right to Non-Discrimination. You may have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, opt out, correct, or limit use of sensitive personal information (as defined below).
• Right to Correct: You may have the right to correct inaccurate personal information that we collect or maintain. You can exercise this right by logging into your EOS Worldwide account and updating the information on your account, or by following the instructions below. 
• Right to data portability. You may have the right to ask that we transfer the personal data you gave us from one organization to another or give it to you. However, you make exercise this right no more than two times per calendar year.
• Right to Limit Use of Sensitive Personal Information: Sensitive personal information is personal information that reveals (a) consumer’s Social Security or other state identification number; (b) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) consumer’s geolocation; (d) consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of a consumer’s mail, email, or text messages, unless the business is the intended recipient of the communication; and (f) consumer’s genetic data. Examples include, but are not limited to, driver’s license number, biometric information, and precise geolocation. You may have the right to limit the use of your sensitive personal information when such use goes beyond that which is necessary for providing our products and services to you, the EOS Web Properties, or for certain other permissible purposes like fraud, customer service or quality control. We do not use sensitive personal information collected through the EOS Web Properties in this manner.
• Right to appeal. You may have the right to appeal an action taken (or not taken) by EOS Worldwide in response to your request. To exercise your right to appeal, please email and provide, in detail, the contents of your original request, the reason the request was denied, a detailed explanation on why the request should be granted, and any other information you wish for us to consider. Please use the subject line “Consumer Right Appeal Request” and please indicate which state you are exercising this appeal under. For example, “Virginia Consumer Right Appeal Request.” If we fail to reverse our decision, we will provide you with the proper contact information to file a complaint with the appropriate governmental authority.

To exercise your right to access, correct, or delete your personal information, or to opt out of the sale of your personal information for marketing purposes, you may submit a request by completing this form in its entirety. To opt out of the sale or sharing of your personal information via cookies, please visit Do Not Sell or Share My Personal Information.

For requests submitted, you must provide us with sufficient information that allows us to reasonably verify your identity, as well as the right you are exercising. This information includes your name, email address, physical address, and please indicate the nature of your relationship with EOS Worldwide (customer, EOS implementer, etc.).

The information you provide allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information. 

Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual. Please submit the signed authorization when prompted on your submission form.

You may also submit requests by emailing us at [email protected]  or by contacting us toll-free at 877-367-1877. For email submissions, please write, “[STATE] Privacy Request,” in the subject of the email. For authorized agents, please include in the subject line: “[STATE] Privacy Request: Authorized Agent Information.”

INFORMATION SECURITY 

We may hold the information we have collected in paper and/or electronic form.

We implement and maintain reasonable security measures, such as access controls and encryption, to protect the personal information that we collect and maintain from accidental loss, unauthorized access, destruction, use, modification, or disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our EOS Web Properties or any third-party sites. No security measure or modality of data transmission is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you. 

Therefore, any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our EOS Web Properties or any third-party sites.

DATA RETENTION

We retain your personal information (i) for as long as the relevant EOS account exists, (ii) until we no longer need your information to fulfill the purposes for which we collected it, or (iii) until we receive a valid request to delete the information, in which case we will delete or anonymize the information within 30 days after receiving the request. However, we may need to use and retain your personal information for longer than the periods indicated above for purposes of:

• Compliance with our legal obligations. For example, retaining your records for the purpose of accounting, dispute resolution, and compliance with labor, tax, and financial regulations.
• Meeting our safety and security commitments. Such as keeping our properties secure and preventing fraud.
• Exercising or defending legal claims. We also may need to retain personal information for longer than the periods indicated above in order to respond to legal process or enforceable governmental requests, or to enforce our contracts or Terms of Use, including investigation of potential violations.

CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect Your Privacy Choices, we will notify you by prominent posting on our EOS Web Properties and/or via email, and obtain your consent, if required.

CONTACT US 

If you have any questions or concerns on this Privacy Notice, please contact us by at [email protected] or by telephone at 877-367-1877.